The 911 Unit of the Emergency Management Division works to ensure the seamless operation of the statewide 911 communications system. Ensuring uniform, prompt and efficient access to public safety services for the citizens and visitors to the state of Washington.
The 911 unit assists PSAPs with the challenges faced with participation in the statewide 911 system. and is funded through a voter referendum state 911 excise tax. Additionally, the 911 unit continues to evolve the 911 network to accommodate the advances in communication technologies such as wireless, VoIP-based communications, and the myriad of upcoming non-traditional technologies.
Our state has numerous Public Safety Answering Points across the state with continual openings for jobs.
The work of a 911 Dispatcher or call taker is challenging yet rewarding, which makes it one of the most dynamic careers in public safety. People in crisis look to professional 911 telecommunicators for assistance. We provide guidance and support until physical help can arrive on the scene. We use technology and critical thinking to impact lives every day. Join us and make a difference in your community.
This page is a comprehensive list of 911 PSAPs in Washington State and their hiring information. Click the different quadrant pages to see a shortened list for that area.
Quadrant 1 - Northwest portion of Washington
Quadrant 2 - Northeast portion of Washington
Quadrant 3 - Southeast portion of Washington
Quadrant 4 - Southwest portion of Washington
Olympic Peninsula - Port Hadlock, WA
Jeffcom 911 is located on the beautiful Olympic Peninsula in the small city of Port Hadlock, WA. We are co-located with the Jefferson County Sheriff's Office, the Jefferson County Jail, and Jefferson County Emergency Management.
We have a staff of 14 to include 911 Dispatchers, Information Technology, Records and Office Management. Jeffcom 911 is an independent agency that is governed by an Administrative Board. We truly are the home of the “First, First Responders”.
The San Juan County Sheriff’s Office serves and protects the residents and visitors of the islands in an area that encompasses 621 square miles. The county consists of 174 square miles of land and 447 square miles of water. San Juan County is located in the Salish Sea in the far northwestern corner of Washington and includes four larger, ferry-served islands: San Juan, Orcas, Lopez and Shaw, along with hundreds of smaller islands, reefs and rocks. About 20 islands are inhabited. San Juan County is the smallest county in Washington by total landmass. The Sheriff’s Office is located on San Juan Island with substations of Orcas and Lopez Islands.
Our service area is geographically diverse and demanding. Pierce County is the second most populous county in Washington state and a hub of international travel and commerce – via the Port of Tacoma, the largest transportation corridor in the state (Interstate-5), Puget Sound, its proximity to the Canadian border, and its position as a Pacific Rim state. It is also a major part of the state’s military core with Joint Base Lewis-McChord located within the county.
Skagit Co, Wa
Skagit 911 answers, processes, and dispatches all 9-1-1 calls within Skagit County and parts of Whatcom County. Skagit 911 serves nine law enforcement agencies, four municipal fire agencies, seventeen fire districts, and one EMS agency. Skagit 911 utilizes and maintains several different technologies, such as a CAD (Computer Aided Dispatching) system, a 911 phone system, multiple radio towers, and the core radio system for emergency responders in Skagit County.
Located in Yakima, the heart of Central Washington, SunComm is the Regional 9-1-1 Center responsible for emergency communications. Telecommunicators are responsible for answering emergency 9-1-1 calls county-wide and and dispatching resources such as police officers, firefighters, and paramedics in the City of Yakima and the City of Union Gap. We have a staff of 34 which includes 911 Call-Takers, Telecommunicators, and Admin Staff.
With over 1,200 employees, the KCSO serves the law enforcement needs of over half a million people in unincorporated areas and our twelve contract cities. The KCSO also provides police departments for the Muckleshoot Tribe, Metro Transit, and the King County International Airport. Our commitment to meeting the needs of all residents means that services such as helicopters and bomb disposal are available to King County's 2.2 million residents.
Located in Kent, Washington, Valley Communications Center is the Regional 9-1-1 Center that provides emergency communications services to communities of South King County. Valley Com, as we are known, is responsible for answering emergency 9-1-1 calls and dispatching resources such as police officers, firefighters, and paramedics to citizens requiring assistance. Our service area spans from Seattle’s southern border to a few blocks south of the Pierce County line and from Vashon Island to the foothills of the Cascade Mountain Range.
NORCOM is a consolidated 911 call-taking and dispatching communications center founded in 2007 by twenty public safety organizations in the northeast region of King County.
The mission of NORCOM is to be a caring and trusted servant to those who need help and those who provide help.
The Washington State Patrol’s primary goal is to provide a safe motoring environment for all Washingtonians and those visiting the Evergreen state. Troopers and commercial vehicle officers are responsible for enforcing traffic laws, investigating collisions, and assisting motors on the 17,524 miles of the state’s highways.
Port Angeles, WA
Located inside the Port Angeles Police Department, Peninsula Communications, or PenCom, is the centralized answering point for all 911 calls in Clallam County and in the Clallam and Jefferson County portions of Olympic National Park.
The center provides emergency dispatch services to several agencies, including the Clallam County Sheriff's Department, Port Angeles Police and Fire Departments, Sequim Police Department, Lower Elwha Tribal Police, Forks Police Department, Forks Hospital District, La Push Tribal Police, Olympic National Park Rangers, and six fire protection districts.
Our Communications Center is located inside the Enumclaw Police Department and consists of 6 Communications Officers and 1 Communications Supervisor. The center operates 24/7 and provides law enforcement call-receiving and dispatching services for the Enumclaw Police Department and after-hours services for Mt. Rainier National Park. Employees of the Enumclaw Police Department strive to uphold our mission to the community everyday by ‘serving with purpose.’
Snohomish County 911 (SC911) is a consolidated 911 Dispatch Center providing Police/Sheriff, Fire, and EMS services to all of Snohomish County. We are one of the largest Centers in the State processing around 820,000 calls annually and supporting 46 Police/Sheriff and Fire/EMS agencies.
Help Starts Here is the motto and explains our role of being a lifeline for the community and our police and fire agencies. We support each other in the work that we do, and value the results we achieve together.
The Seattle Community Safety and Communications Center (CSCC) is the City of Seattle’s Public Safety Answering Point for 9-1-1 and non-emergency calls for police. The CSCC was created on June 1, 2021, and answers approximately 900,000 calls per year. The CSCC is recruiting diverse people who enjoy helping people and want to make a difference in the community. No experience is necessary. Training is paid and pay starts at over $65,000 a year. The CSCC employs many diverse and unique individuals who work well in a team environment and connect over a shared purpose.
Oak Harbor, Wa
Island County Emergency Services Communications Center (I-COM 911) is an inter-local agency providing 911 Call Receiving and Dispatching services for law enforcement, fire, and emergency medical responders serving Whidbey and Camano Islands. Located at the north end of Whidbey Island in Oak Harbor, Washington, and operational since March 1997. ICOM employs Dispatchers, all cross-trained to handle in-progress emergencies or calls of a non-emergent nature for fire, search and rescue, law enforcement or medical assistance.
Kitsap 911 is an award-winning emergency dispatch center, that provides police, fire, and EMS services to the citizens of Kitsap County. The mission of Kitsap 911 is to provide exceptional public safety emergency communications services every day to the community.
Redmond Police Communications provides call receiving and dispatching to the City of Redmond and the City of Duvall. We have competitive wages, retiree medical benefits through the bargaining unit, and excellent on-the-job training. Contact us for additional information or to arrange a visit!
Join our amazing team of 911 Professionals dedicated to providing Whatcom County with service, integrity, teamwork, and adaptability. Our close-knit team processes all 911 calls for the county and dispatches nine law enforcement agencies. Our supportive and thorough in-house training boasts more than a 90% success rate! We work closely with partner agencies in Fire/EMS, behavioral health services, animal control, and more to ensure the public receives the right kind of help in their time of need. Find your calling with What-Comm 911.
The City of Issaquah strives to be a diverse workforce that is representative of the community we serve. We value a variety of perspectives and life experiences and encourage people of all backgrounds to apply. Applicants are considered for employment without regard to race, color, gender, sexual orientation, gender identity or expression, religion, national origin, marital status, age, disability, veteran status, genetic information, or any other protected status under federal, state and local laws. We believe diversity and inclusion among our teammates is critical to the success of our City operations. .
Central, WA - Grant County
MACC 911 is a full-service emergency communications center that serves 9 Law Enforcement Agencies, 16 Fire Agencies, and 2 EMS Agencies in Grant County (Central Washington). We pride ourselves on being innovative and leveraging new technology to improve the service we provide to the community and to improve the work-life balance for our staff. We are excited for the future of 911 and invite you to join us on the journey.
Kittitas County, WA
KITTCOM is a civilian-staffed 9-1-1 center that serves 17 public safety agencies in Kittitas County, Washington. T
Kittitas County is in the center of Washington State and has about 48000 (2019) residents, with the population increasing on weekends due to winter and summer recreation opportunities. The county stretches east from Snoqualmie Pass to the Columbia River and south from Blewett Pass to just north of the Yakima/Selah area. The area is renowned for its recreational opportunities, including river rafting, fishing, hunting, hiking, skiing, and snowmobiling.
Clark Regional Emergency Services Agency (CRESA) is a regional public safety agency that provides 9-1-1 dispatch, technology services, and emergency management. CRESA’s service area includes each of the seven cities within Clark County – Battle Ground, Camas, La Center, Ridgefield, Vancouver, Washougal, and Yacolt – as well as the unincorporated areas of the county.
Lewis County, WA
Thurston County, WA
Thurston 9-1-1 Communications (TCOMM 911) is a consolidated 911 dispatch center, answering 911 calls and providing dispatch services to all Thurston County. Public Safety Telecommunicators are the first link between citizens and emergency police, fire and medical services 24 hours a day, 365 days a year.